Privacy Policy

This Privacy Policy outlines how Retrinitno (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website retrinitno.com (the “Site”) or use our services. We are committed to ensuring that your privacy is protected in accordance with the applicable laws of the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

▎1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details and billing information (processed securely through our payment processor).
  • Appointment Information: Details about services booked and appointment history.
  • Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.

▎2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our services.
  • To process your bookings and payments.
  • To communicate with you regarding your appointments and inquiries.
  • To improve our Site and services based on user feedback.
  • To comply with legal obligations and protect our rights.

▎3. Legal Basis for Processing Personal Data

We process your personal information based on the following legal grounds:

  • Consent: When you provide us with your information voluntarily.
  • Contractual Necessity: To fulfill our obligations under any contracts we have with you.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To improve our services and enhance user experience.

▎4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors).
  • Legal Authorities: When required by law or to protect our rights.

▎5. Data Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

▎6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to erase your personal data (right to be forgotten).
  • The right to restrict processing of your data.
  • The right to data portability.
  • The right to object to processing.

To exercise any of these rights, please contact us using the contact information provided below.

▎7. Cookies

Our Site uses cookies to enhance user experience. Cookies are small files placed on your device that help us analyze web traffic and improve our Site. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of our Site.

▎8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

▎9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Retrinitno
29 Well St
Moffat DG10 9DP
United Kingdom
Phone: +441683221905
Email: [email protected]